Customer Information Services
It is our policy to give customers all the help they need to apply and service their equipment.
Detailed information about the design and specification of all the drives and control modules is available from a comprehensive set of manuals, product guides and application notes. We do not encourage component level field repairs as, in our experience, the absence of specialized tools and test equipment makes this impractical and not cost effective. We do, however, think that a deep working knowledge of the equipment helps ensure successful application and use of the products and therefore we encourage system designers and users to acquire a complete set of the following documentation:
- Product Installation and Maintenance Manuals
- Application Reference Manuals
- Product test specifications
- Test set design recommendations
- User training programs and manuals
Never hesitate to call us if you need help or are in any doubt about the functioning of your drives. We will always be pleased to discuss your drive problem and we may be able to save you a lot of time and unnecessary expense!
We do not charge for this service!
Start-up, Training, Service and Customer Support
The Bardac International Service Network is a group of organizations dedicated to providing the highest standard of support to our drives and systems users worldwide. The Network is constantly growing and includes facilities throughout the USA, Europe Asia and Australia.
Need help, have questions?